What courses will be available for live instructor led online classes?
How do I enroll in the course?
You can enroll for a course on our website and make an online payment using any of the following options:
- Visa Credit or Debit Card
- MasterCard Credit or Debit Card
- Once payment is received you will automatically receive payment receipt and access information via email
Where and how can I access the course learning content?
I am not able to access the online course, whom do I contact for a solution?
Do you provide a course fee refund guarantee?
Is the exam fee for Certification included with this course?
What’s the Refund policy?
- Thank you for buying our courses. We ensure that our users have a ultimate learning experience while they discover, assess, and purchase our online instructor-led training courses
Our refund policy is as follows:
Cancellation & Refunds
For Instructor Led Online Training:
Raise refund request within 3 days of commencement of the first batch you attended. Money back guarantee is void if the participant has attended more than 3 online Classrooms/received recordings for more than 1 day.
However, no refund will be provided if you raise a request beyond 7 days of purchasing the course and if you have attended more than 3 classes or received the online class recordings for more than 3 classes.
Cancellation & Refunds: Online Training
Spectra Global Tech, reserves the right to postpone/cancel a class, or change the timings of a batch because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc.)
- In case Ultilearn Solutions cancels a batch due to the above events, a maximum of 100% refund will be paid to the learner.
- If a learner does a cancellation within 7 days of class commencement due to the above events, 20% of the total paid fee will be deducted and the remaining amount will be refunded to the learner.
- If a learner does a cancellation after 7 days (or more) after the start of a batch, no refunds will be made.
Refund request can be initiated in following way:Please reach out to our support team through our Help & Support team by sending email to email@example.com
Refunds: Duplicate paymentRefund of the duplicate payment made by the learner will be processed via the same source (original method of payment) in 2 weeks post intimation by the customer.
Note: All refunds will be processed within 15 working days after the refund request is approved by Spectra Global Tech.